The use of risk management in the quality management of emergency care
风险管理在急诊护理质量管理中的运用

摘要

目的 探析在急诊科中应用风险管理的实际价值。方法 将于急诊科中选取研究对象开展实验，对此本次研究正式实施时共计纳入82例急诊科患者，存在不同急诊情况，需接受急救治疗。通过对照实验形式开展研究，将通过随机数表法分组，其中41例患者纳入至观察组，对其实施风险管理，另外41例则纳入至对照组中，实施常规管理，比较不同管理模式下的应用效果。结果 经研究数据显示，观察组中共计出现2例风险事件，发生率4.87%，对照组出现8例，发生率19.51%，观察组风险事件发生率显著低于对照组，（P＜0.05）。同时，观察组护理质量评分、护理满意度评分也更高于对照组，（P＜0.05）。结论 在急诊科护理质量管理中加强风险管理能够有效降低护理风险，同时可进一步提高护理质量水平。

Abstract

Objective To investigate the practical value of applying risk management in the emergency department.
Methods A study will be conducted in the emergency department, for which a total of 82 emergency department patients, with different emergency conditions and requiring emergency treatment, will be included in the formal implementation of this study. The study will be carried out in a controlled trial, with 41 patients grouped by a randomised number table and included in the observation group, where risk management will be implemented, and 41 in the control group, where routine management will be implemented, to compare the effects of the different management models.
Results The study data showed that there were 2 risk events in the observation group, with an incidence rate of 4.87%, compared to 8 in the control group, with an incidence rate of 19.51%, the incidence rate of risk events in the observation group was significantly lower than that of the control group (P < 0.05). At the same time, the observation group also had higher nursing quality score and nursing satisfaction score than the control group, (P < 0.05).
Conclusion   Strengthening risk management in the quality management of emergency department nursing can effectively reduce nursing risks and further improve the quality of nursing care at the same time.